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Terms & Conditions
Terms & Conditions

Welcome to the official website of SBMP SOLUTIONS SDN BHD. These terms and conditions govern your use of this website. By continuing to browse and engage with this website, you agree to be bound by these terms and conditions, creating a legally binding agreement between you and SBMP SOLUTIONS SDN BHD. This agreement applies to your entire relationship with us, regardless of any prior agreements or interactions.

DEFINITIONS

 

In this Company Policy Note:

  • You refers to the individual accessing or utilizing the Services, the Company, or any other legal entity.

  • Company (hereinafter referred to as "SBMP SOLUTIONS SDN BHD," "We," "Us," or "Our") refers to SBMP SOLUTIONS SDN BHD.

  • Service refers to any programs, courses, and training modules provided by the Company.

  • Usage Data or Data refers to any information collected, whether automatically or manually.

  • Consumer means a natural person.

General Information

This website serves as an informative resource for the public. It is important to note that content on this website may change without prior notice. We recommend verifying information by contacting our office or consulting other reliable sources before making decisions based on the content herein. We provide the information on this site "as-is," without any expressed or implied warranties regarding its accuracy. We acknowledge that certain items might contain inaccuracies, and we disclaim liability for such errors to the fullest extent permitted by law. It is advisable to thoroughly review the information presented on this website before making any decisions. The products, services, and materials offered here are intended for general use and may not be suitable for all situations.

Intellectual Property

The content on this website, including but not limited to page layouts, graphics, and trademarks, is either owned by or licensed to us. Any use, reproduction, or distribution of these materials requires our prior written consent.

External Links

This website may include links to external sites beyond our control. Such links are provided for convenience and do not constitute endorsement of their content or practices.

Linking to Our Site

Linking to this website from another source requires our prior written consent.

Governing Law

Your use of this website and any disputes arising from it are subject to the laws of Malaysia.

Pricing and Availability

We reserve the right to modify pricing and availability without notice. All prices are stated in USD.

Copyright

The copyright for this website and its content belongs to SBMP SOLUTIONS SDN BHD. All rights are reserved. SBMP SOLUTIONS SDN BHD retains exclusive worldwide rights, including copyrights, trademarks, and other intellectual property rights derived from its work. Except as permitted by these terms, no part of the website's content or our intellectual property may be reproduced, distributed, sold, or exploited without explicit written permission from SBMP SOLUTIONS SDN BHD.

Certificate

Your Instructor/Distributor certificate remains valid for one year from the date of your Instructor Course graduation. Failure to engage in any activities during this period results in automatic expiration. To reactivate your status, you must review the Instructor Course.

Refund Policy

 

  • Refunds are generally not applicable after services are rendered.

  • In specific cases, a partial refund may be considered for termination requests made at least one day before a course/program's end, meeting specific conditions.

  • When services are not rendered, a refund can be requested for full course fees/deposits paid but not utilized.



UAP Cancellation and Termination

You may cancel your application for UAP by submitting written and dated notice to SBMP SOLUTIONS SDN BHD prior to the program's commencement. A cancellation fee of $500 applies. Refunds will be processed within 2-4 weeks.

 

UAP No-show

No refund or credit will be granted for failing to attend the program without prior written approval, in case of UAP. 

UAP Quality Assurance

A refund may be requested within the first two days of the Program, provided you attended at least two days, excluding pre-UAP training. Refunds will be issued within 2-4 weeks.

Guarantees

Any guarantees, warranties, or promises not explicitly stated in writing and incorporated into these Terms are not binding.

Dates and Times

Program dates, times, and structures may change with prior notice.

Personal Use and No Recording

Participating in the Program requires you to refrain from recording, reproducing, or distributing program content. Training materials are protected by copyright law.

Acknowledgment

By submitting the application form, you acknowledge understanding and agreement to these terms and conditions.

Complimentary Course Review

Graduates of the Insight course (Insight Course Only) are entitled to a free review of the full course for 12 months from graduation.

Contact Us

For inquiries or assistance, please contact us:

Email: contact@mesonline.online
Mail: 1 Central, Level 16, Jalan Stesen Sentral 5, KL Sentral, 50470 KL

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